Why fish?- a history...
On a visit to Seattle, Christensen (the pioneer) observed how animated and happy the employees at Seattle's Pike Place Fish Market were in their work. They filled orders by flinging fish to each other, inciting laughter from the customers and compliments about their throwing/catching abilities, or commiseration if they missed. Employees would often invite customers to join the fun. The Pike Place employees gave their complete attention to each of their customers and ensured each had an enjoyable visit.
Christensen realized that not only were the workers making a routine errand fun for themselves and their customers, they also were selling tons of fish. He constructed the FISH! Philosophy from his observations of Pike Place employees, arriving at four key concepts:
Play
Make Their Day
Be There [for Coworkers] (Often referred to as "Be Present" This is more to do with giving your full attention to a task or individual.)
Choose Your Attitude
The resulting FISH! film was translated into 17 languages and spawned a series of spin-off book titles, including Fish! A Remarkable Way to Boost Morale and Improve Results which has been translated into 34 languages.[1] Many companies and organizations have paid to introduce the FISH! Philosophy to their workplaces.(http://en.wikipedia.org/wiki/FISH!_philosophy)
Christensen realized that not only were the workers making a routine errand fun for themselves and their customers, they also were selling tons of fish. He constructed the FISH! Philosophy from his observations of Pike Place employees, arriving at four key concepts:
Play
Make Their Day
Be There [for Coworkers] (Often referred to as "Be Present" This is more to do with giving your full attention to a task or individual.)
Choose Your Attitude
The resulting FISH! film was translated into 17 languages and spawned a series of spin-off book titles, including Fish! A Remarkable Way to Boost Morale and Improve Results which has been translated into 34 languages.[1] Many companies and organizations have paid to introduce the FISH! Philosophy to their workplaces.(http://en.wikipedia.org/wiki/FISH!_philosophy)
0 comments:
Post a Comment